How to Stop Complaints (Complaining 102)
In our Complaining 101 blog (http://www.mclarencoaching.com/complaining-101-how-to-stay-exactly-where-you-are) we explored the energy of complaining – how it feels to the person doing it and to the people hearing it. We talked about open-ended questions as a good way to move out of this nonproductive mindset into one of curiosity. I recommended that you look at the situation […]
Negativity in the Workplace, Part III – A Case Study
Part III – A Case Study arts I & II of this blog series described the problems of negativity in the workplace and suggested a way of starting to change that. Read those two blogs and then read on to an example of how one manager put this into play during a tough time in […]
Negativity in the Workplace, Part II – A Process for Change
Negativity in the Workplace Part II – What to do About it Last week, I wrote about the nature of negativity in the workplace and why it seems to spread. I talked about “rapport” as a human experience that causes us to seek out the familiar, and to become like the people we spend the […]
Negativity in the Workplace – Part I – Why So Prevalent?
Negativity in the Workplace This will be a 3-part series on the topic of negativity in the workplace – seeing it for what it is; deciding what to do; and a case study. Part I – Why it is Contagious When I teach classes to management, often I hear about the negativity that exists in […]
