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Sell Without “Selling,” Part VII – Teach

Let’s discuss step #6, Teach. You will remember that “enrollment” is a way of supporting another person by offering a product, a service, or simply a solution; a way of communicating with another person that inspires them to move forward with something they want by using something you have. Enrollment is a way to interact […]

The Easiest Way to Find the Solution to Any Problem

Often attorneys and managers have similar characteristics.  For one thing both groups, which overlap to a great extent in law firms, tend to spend a lot of time figuring things out on their own.  I am not sure why this is.  I think both groups, believing they have been hired for their talent, fear that […]

What do I do When They Don’t Keep Their Agreements?

I posted a blog a couple days ago on making clear agreements.  I laid out the following 3 elements for an agreement: 1.  When we are in a meeting with several people (or even 2), ask specifically “who will do this?” and wait for a response.  If no response, then state clearly, “No one has […]

3 Steps for Making Clear Agreements

Making and Keeping Agreements How do we move forward in business?  There are so many elements, but one indispensable element of forward-movement is making and keeping agreements.  If you think about it, the only reason we ever make agreements is to move forward: “I will get it to you by Friday.” “I will be at […]

Enrollment is Everywhere

We use the tool of enrollment every day.  Sometimes we use it successfully; sometimes not so much.  Often others enroll us instead.  We are always enrolling or being enrolled. Last night, I was watching my current favorite show – Friday Night Lights.  Tammy Taylor (for the uninitiated, she is a guidance counselor who was then […]

Tell Me What’s Going On

Pamela Jones is an estate planning attorney.  She took my Enrollment & Accountability class and shares here how she uses the skill we have been writing about to truly gain understanding of a client’s desires and needs, so she can enroll that person in the service that is right for her.  Check out Pam’s website […]

Enrollment – Moving Forward Together

Another participant in my Enrollment & Accountability series, Ed Lewis, owner of MSE Plumbing, writes about enrolling his wife in the idea that things would work out after financial setbacks.  This is a great illustration that we are enrolling people all the time.  In this blog post, Ed describes a simple enrollment – one in […]

Reverse Enrollment

I have invited clients who have participated in my Accountability and Enrollment classes to share their examples of enrollment so you can gain a different perspective.  Here is a guest blog from a former client of mine, Sharon Holbrook, who owns Cybertary Elk Grove, a Virtual Assistant business.  (http://elkgrove.cybertary.com/)  She is also my own Virtual […]

Enrollment, Part VI, Internalize – Do you Have What this Person Needs?

The Art of Enrollment, Part VI – Internalize Continuing our 2013 series on the Art of Enrollment, today we discuss step #5, Internalize.  You will remember that “enrollment” is a way of supporting another person by offering a product, a service, or simply a solution; a way of communicating with another person that inspires them […]

Sell Without “Selling,” Part VI – Internalize

Let’s discuss step #5, Internalize.  You will remember that “enrollment” is a way of supporting another person by offering a product, a service, or simply a solution; a way of communicating with another person that inspires them to move forward with something they want by using something you have.  Enrollment is a way to interact with […]