Getting Where You Want to Go – No Matter What!

At 16, I applied at McDonald’s with every other teenager in town, then waited for a call that never came. My mom told me to go in and ask. Then again. Then every day. What she taught me is the same thing I tell clients who are ready to give up on a goal.
What is Motivation?

Ruth told me she would work out three times that week. When she came back, she hadn’t done it once. Other things came up. As we talked, she found the real question underneath: where was she choosing from? Her answer changed how she followed through, and it might change yours.
Ordinary Hope vs Mature Hope

Coaches often say hope is not a strategy, and about one kind of hope, they’re right. Reading Frank Ostaseski’s The Five Invitations, I found a distinction that has stayed with me. Ordinary hope waits for something outside us to deliver. Mature hope asks something very different of us.
What is Parts Work?

We already talk this way: part of me wants one thing, part of me wants another. Parts work takes that seriously. Through a client who yells when she’s angry, I walk through naming a part, getting curious about it, and finding what it’s trying to protect. It may surprise you.
Excuses, Excuses – Learning About Accountability

Accountability is the foundation of everything I teach. But a question came up recently that deserves a real answer: if you miss a deadline and tell your boss why, are you making an excuse? The circumstances were real. You didn’t make them up. So where is the line between an excuse and ownership?
​Coach-Style Leadership: Moving from a Traditional Management Style Toward Empowerment and Collaboration

Most managers were never trained to lead. They default to what they’ve seen: telling, supervising, disciplining. There’s another option. Coach-style leadership asks instead of tells, and empowers instead of directs. Starting with letting go of judgment and assuming people are doing their best. Here’s the model, step by step.
The Window and The Mirror

The question that comes up in nearly every organization is how to make other people more accountable. The honest answer frustrates people: you can’t. You can only make yourself accountable, and trust that others model what they see. Jim Collins called it the window and the mirror — and it starts with you.
Reflective Listening – Dealing with Anger

Anger shows up — at work, at home, in the middle of a coaching call. The instinct is to smooth it over and move on. But people who don’t feel heard don’t move forward. Here’s how reflective listening acknowledges both content and emotion, plus the well-meaning responses that shut people down.
How we Remember is How we Create

Our memories feel like truth, but they are often shaped by interpretation rather than objective reality. Drawing on insights from The Five Invitations, this post explores how coaching helps us examine the meaning we attach to our memories, opening the door to new perspectives, greater freedom, and lasting change.
Grace & Accountability

After a costly lesson involving a cat, a cup of water, and a computer, Cami reflects on the relationship between grace and accountability. This post explores why true accountability isn’t about self-criticism, but about curiosity, learning, and making new choices—all while treating ourselves with kindness.