A Brilliant Woman on Accountability
A very very short blog post today – you are welcome. Get back to your weekend! “What you’re supposed to do when you don’t like a thing is change it. If you can’t change it, change the way you think about it. Don’t complain.” –Maya Angelou
Are You Kidding Me?! How to Give Feeback (and not)
I have been blogging for a couple months now on feedback and the most effective ways to give it. Today I will give an example of the type of feedback often given and the type that is more effective. You will see the difference. I have been a member of a particular gym for many […]
When is Your Experience of Another Person Valuable as Feedback to Them?
Can Non-Factual Information be Offered Effectively as Feedback? We have thus far offered a formula of effective feedback that is outlined by the acronym INFO. Under this model, feedback must be desired (Inquire), Neutral, Factual and Observable. We have stressed that effective feedback is not a matter of opinion, but a mirror held up to […]
Offering Feedback, Tips to Guide You
Having outlined the model for giving effective feedback (http://www.mclarencoaching.com/how-to-give-feedback-part-i/ and subsequent blogs), let me sum up and offer a few more tips. Further tips on giving effective feedback: • Give specific information – factual, observable, quantifiable. • Give facts and data to emphasize objectivity; do not give your opinion. Your opinion is not feedback. • […]
How to Give Feedback, Part IV
This blog series is on how to give useful feedback. We are working through the following model. Because feedback is just information, this model is called INFO: Inquire: The first step always is to find out if your feedback is wanted. Neutral: Next, ask yourself why you are offering feedback and make sure your […]
Closing Down the Year
As 2014 draws to a close, many of us are reflecting on where we have been and thinking about where we are going. In this frame of mind, let me offer you some thoughts to intentionally close out this year. First, I suggest you do something many of us just don’t do very often — […]
Holiday Strategies
I was getting ready to post my next blog on feedback, when I heard a theme emerging among my clients. It sounded like this: “I need to get all my work done so I can take three days off.” “I need to make it through the holidays.” “I hope I can survive the holidays.” “The holidays […]
How to Give Feedback, Part III
This blog series is on how to give useful feedback. We are working through the following model. Because feedback is just information, this model is appropriately called INFO: Inquire: The first step always is to find out if your feedback is wanted. Neutral: Next, ask yourself why you are offering feedback and make sure your […]
The Value of Lawyer-to-Lawyer Tips
As a coach, I believe in the value of resources. I believe strongly that one of the things that holds us back professionally and personally is that oft-held attitude of “I can do this myself” or in some people’s cases, “I should do this myself.” If you change that attitude, you will start asking other […]
How World View Affects Our Ability to Hear Others
In communication, we can assume for the most part, that people mean well. But miscommunication is rampant and it is time-consuming. When we miscommunicate, we make mistakes, we burn bridges, we cause ourselves problems that we have to clean up later. I find that one of the main factors of miscommunication can be traced to […]