Communication – Turns out it’s not About the Nail

Want to learn to be an effective communicator? This video says it all. I know that when that other person tells you about their situation, you can see the problem. And that you can see (well, believe you can see) the solution. Plain as the nose on their face. I know it is crystal clear […]

Communication Breakdowns, Part IV

Dealing with Communication Breakdowns Part IV:  Problem-Solve This is the final in a four-part series on clearing breakdowns in communication. If you have not read the prior three blog posts, you may want to start there: Communication Breakdowns, Part I Communication Breakdowns, Part II Communication Breakdowns, Part III Once you have managed your feelings and […]

Communication Breakdowns, Part III

Dealing with Communication Breakdowns Part III: The Process “The best way out is always through.” ~ Robert Frost Summary of the process: 1. Manage your emotions. 2. Know yourself. 3. Problem solve. Managing Emotion: The first step when you want to clear up a breakdown is to be sure you are in a “resourceful state.” […]

Communication Breakdowns, Part II

Dealing with Communication Breakdowns Part II:  What is a Communication Breakdown and How does it Arise? Our last blog post talked about the conversations we avoid, often not even knowing we are avoiding them.  Communications Breakdowns, Part I.  We are in the midst of a series on communication breakdowns, how to recognize them and how […]

Communication Breakdowns, Part I

Dealing With Communication Breakdowns Part I:  Communication and Fear One of the main things people come to coaching for is better communication.  They may have other results they desire, but it turns out most of the things we want are in some way predicated on communication. So when my client comes to me and says, […]

The Power of Listening, and Simple Ways to Do it

Today, I want to share this video and this article with you.  The video is only 11 minutes long.  The article is short as well.  (I know you are busy!)  Recently I did a training on persuasive/collaborative communication.  Two different people sent me information from this woman.  These changes are very simple and will absolutely transform the […]

Communication – At Work (and elsewhere)

Here is my latest article in The Plaintiff magazine.  Of course, these communication skills apply in all kinds of professions and places – even at home.

Avoiding Communication Misunderstandings

Misunderstandings:  how often do they occur? And what is the price you pay for them? Whose fault are those misunderstandings anyway? So often in communication people tend to blame the other person for a lack of understanding. And if they don’t blame the other person, then often they blame themselves. I wrote last week about the concept of […]

Communication is a System

The other day, a friend of mine said, “Women communicate better than men.” It was an interesting comment so I asked her, “What do you mean?” She said, “Women tell you how they’re feeling, how their day went, what is going on in their lives.” I said, “Oh, you mean women talk more.” “Well, yes,” […]

Everything you Want Comes Back to Communication

COMMUNICATION –> RELATIONSHIPS –> RESULTS Why talk about communication? Why should we focus our attention here? Many people want to “improve communication” because they wish to improve relationships. But let’s look at why communication is so important – in business and elsewhere. In business we want to achieve certain results. A “result” is an outcome, […]